Oklahoma State University
OSU-Stillwater Information Technology Helpdesk
The OSU-Stillwater IT Helpdesk provides a wide variety of services to all students, faculty and staff of Oklahoma State University. In conjunction with telephone support, in-house software/diagnostic services are available by appointment only for personally owned computers. Advanced services such as hardware repair are allocated solely for Oklahoma State University owned computers.Non-appointment walk-in customers are welcome at the times listed below. Please be aware, however, that appointments for involved computer diagnostics and repair are scheduled daily, and must be approved by a Deskside Support Technician prior to the customer's arrival.
OSU-Stillwater IT Helpdesk Hours Of Operation
Fall & Spring Semester
Phone Support: 7:00 a.m. - 12:00 a.m. Monday - Friday
Walk-In Support: 7:00 a.m. - 7:00 p.m. Monday - Friday
Phone Support: 10:00 a.m. - 5:00 p.m. Saturday
Phone Support: 2:00 p.m. - 11:00 p.m. Sunday
Winter Break
Phone Support: 8:00 a.m. - 9:00 p.m. Monday - Friday
Walk-In Support: 8:00 a.m. - 7:00 p.m. Monday - Friday
Phone Support: 10:00 a.m. - 5:00 p.m. Saturday
Phone Support: 2:00 p.m. - 9:00 p.m. Sunday
Spring Break
Phone Support 8:00 a.m. - 8:00 p.m. Monday - Friday
Walk-In Support: 8:00 a.m. - 7:00 p.m. Monday - Friday
Phone Support: 10:00 a.m. - 5:00 p.m. Saturday
Phone Support: 2:00 p.m. - 11:00 p.m. Sunday
Summer Semester
Phone Support: 7:00 a.m. - 10:00 p.m. Monday - Friday
Walk-In Support: 7:00 a.m. - 7:00 p.m. Monday - Friday
Phone Support: 10:00 a.m. - 5:00 p.m. Saturday
Phone Support: 2:00 p.m. - 10:00 p.m. Sunday
Note: The Helpdesk will be closed on
campus holidays such as Thanksgiving, Christmas, Memorial Day, Independence Day, etc.
Contact Information
Below are
the contact methods for
the OSU-Stillwater IT
Helpdesk.
*Phone calls received by the IT Helpdesk from the Toll Free number cannot be transferred.
| Phone: | 405-744-HELP (4357) |
| Fax: | 405-744-7861 |
| Toll Free*: | 1-877-951-4836 |
| If calling from Oklahoma City (VoIP): | 405-945-9191 |
| If calling from Okmulgee (VoIP): | 918-293-5463 |
| E-Mail: | helpdesk@okstate.edu |
| Address: | 113 Math Sciences, Stillwater, OK 74078 |
*Phone calls received by the IT Helpdesk from the Toll Free number cannot be transferred.
ID Card Production
The IT Helpdesk also houses the OSU-Stillwater ID
Card Production office. ID cards are
produced between 8:00
a.m. - 5:00 p.m. Monday - Friday in
113
Math Sciences.
IT Mission
The Information Technology Department provides innovative, reliable, and integrated technology solutions, quality services, and information resources.
IT Vision
The Information Technology Department will strive to be a recognized and effective force in using technology to support the ongoing mission and goals of Oklahoma State University
