OSU-Stillwater Information Technology Helpdesk

The OSU-Stillwater IT Helpdesk provides a wide variety of services to all students, faculty and staff of Oklahoma State University. In conjunction with telephone support, in-house software/diagnostic services are available by appointment only for personally owned computers. Advanced services such as hardware repair are allocated solely for Oklahoma State University owned computers. Non-appointment walk-in customers are welcome at the times listed below. Please be aware, however, that appointments for involved computer diagnostics and repair are scheduled daily, and must be approved by a Deskside Support Technician prior to the customer's arrival.

OSU-Stillwater IT Helpdesk Special Hours Of Operation

Martin Luther King Jr. Day (01-21-2019)

     Phone Support: 12:00 p.m. - 10:00 p.m. Monday
     Walk-In Support: Closed Monday


OSU-Stillwater IT Helpdesk Regular Hours Of Operation

  Spring Semester 2019 (01-02-2019 to 03-16-2019 and 03-24-2019 to 05-11-2019)

     Phone Support: 7:00 a.m. - 12:00 a.m. Monday - Friday
     Walk-In Support: 8:00 a.m. - 5:00 p.m. Monday - Friday
     Phone Support: 10:00 a.m. - 5:00 p.m. Saturday
     Phone Support: 2:00 p.m. - 11:00 p.m. Sunday

  Spring Break 2019 (03-17-2019 to 03-23-2019)

     Phone Support: 8:00 a.m. - 6:00 p.m. Monday - Friday
     Walk-In Support: 8:00 a.m. - 5:00 p.m. Monday - Friday
     Phone Support: 10:00 a.m. - 5:00 p.m. Saturday
     Phone Support: 2:00 p.m. - 11:00 p.m. Sunday

  Summer Semester 2019 (05-12-2019 to 08-03-2019)

     Phone Support: 7:00 a.m. - 10:00 p.m. Monday - Friday
     Walk-In Support: 8:00 a.m. - 5:00 p.m. Monday - Friday
     Phone Support: 10:00 a.m. - 5:00 p.m. Saturday
     Phone Support: 2:00 p.m. - 10:00 p.m. Sunday

  Fall Semester 2018 (08-12-2018 to 11-21-2018 and 11-24-2018 to 12-15-2018)

     Phone Support: 7:00 a.m. - 12:00 a.m. Monday - Friday
     Walk-In Support: 8:00 a.m. - 5:00 p.m. Monday - Friday
     Phone Support: 10:00 a.m. - 5:00 p.m. Saturday
     Phone Support: 2:00 p.m. - 11:00 p.m. Sunday

  Winter Break 2018 (12-16-2018 to 12-22-2018)

     Phone Support: 8:00 a.m. - 9:00 p.m. Monday - Friday
     Walk-In Support: 8:00 a.m. - 5:00 p.m. Monday - Friday
     Phone Support: 10:00 a.m. - 5:00 p.m. Saturday
     Phone Support: 2:00 p.m. - 9:00 p.m. Sunday

ID Card Production

The IT Helpdesk houses the OSU-Stillwater ID Card Production office. ID cards are produced in 421 Classroom Building between 8:00 a.m. - 5:00 p.m. Monday - Friday (excluding campus holidays).

Information Gathering

For directions on gathering information when reporting an issue to OSU IT, click here.