OSU-Stillwater Information Technology Helpdesk

The OSU-Stillwater IT Helpdesk provides a wide variety of services to all students, faculty and staff of Oklahoma State University. In conjunction with telephone support, in-house software/diagnostic services are available by appointment only for personally owned computers. Advanced services such as hardware repair are allocated solely for Oklahoma State University owned computers. Non-appointment walk-in customers are welcome at the times listed below. Please be aware, however, that appointments for involved computer diagnostics and repair are scheduled daily, and must be approved by a Deskside Support Technician prior to the customer's arrival.

OSU-Stillwater IT Helpdesk Regular Hours Of Operation

Spring Semester 2016 (01-10-2016 to 03-12-2016 and 03-20-2016 to 05-07-2016)

     Phone Support: 7:00 a.m. - 12:00 a.m. Monday - Friday
     Walk-In Support: 8:00 a.m. - 5:00 p.m. Monday - Friday
     Phone Support: 10:00 a.m. - 5:00 p.m. Saturday
     Phone Support: 2:00 p.m. - 11:00 p.m. Sunday

Spring Break 2016 (03-13-2016 to 03-19-2016)

     Phone Support: 8:00 a.m. - 8:00 p.m. Monday - Friday
     Walk-In Support: 8:00 a.m. - 5:00 p.m. Monday - Friday
     Phone Support: 10:00 a.m. - 5:00 p.m. Saturday
     Phone Support: 2:00 p.m. - 11:00 p.m. Sunday

Summer Semester 2016 (05-08-2016 to 08-06-2016)

     Phone Support: 7:00 a.m. - 10:00 p.m. Monday - Friday
     Walk-In Support: 8:00 a.m. - 5:00 p.m. Monday - Friday
     Phone Support: 10:00 a.m. - 5:00 p.m. Saturday
     Phone Support: 2:00 p.m. - 10:00 p.m. Sunday

Fall Semester 2016 (08-07-2016 to 12-10-2016)

     Phone Support: 7:00 a.m. - 12:00 a.m. Monday - Friday
     Walk-In Support: 8:00 a.m. - 5:00 p.m. Monday - Friday
     Phone Support: 10:00 a.m. - 5:00 p.m. Saturday
     Phone Support: 2:00 p.m. - 11:00 p.m. Sunday

Winter Break 2015\2016 (12-13-2015 to 12-23-2015 and 01-02-2016 to 01-09-2016)

     Phone Support: 8:00 a.m. - 9:00 p.m. Monday - Friday
     Walk-In Support: 8:00 a.m. - 5:00 p.m. Monday - Friday
     Phone Support: 10:00 a.m. - 5:00 p.m. Saturday
     Phone Support: 2:00 p.m. - 9:00 p.m. Sunday

ID Card Production

The IT Helpdesk houses the OSU-Stillwater ID Card Production office. ID cards are produced in 113 Math Sciences between 8:00 a.m. - 5:00 p.m. Monday - Friday (excluding campus holidays).

Information Gathering

For directions on gathering information when reporting an issue to OSU IT, click here.