OSU-Stillwater Information Technology Helpdesk
The OSU-Stillwater IT Helpdesk provides a wide variety of services to all students, faculty and staff of Oklahoma State University. In conjunction with telephone support, in-house software/diagnostic services are available by appointment only for personally owned computers. Advanced services such as hardware repair are allocated solely for Oklahoma State University owned computers. Non-appointment walk-in customers are welcome at the times listed below. Please be aware, however, that appointments for involved computer diagnostics and repair are scheduled daily, and must be approved by a Deskside Support Technician prior to the customer's arrival.
OSU-Stillwater IT Helpdesk Regular Hours Of Operation
Spring Semester 2019
(01-02-2019 to 03-16-2019 and 03-24-2019 to
05-11-2019)
Phone Support: 7:00 a.m. - 12:00 a.m. Monday - Friday
Walk-In Support: 8:00 a.m. - 5:00 p.m. Monday - Friday
Phone Support: 10:00 a.m. - 5:00 p.m. Saturday
Phone Support: 2:00 p.m. - 11:00 p.m. Sunday
Spring Break 2019 (03-17-2019 to 03-23-2019)
Phone Support: 8:00 a.m. - 6:00 p.m. Monday - Friday
Walk-In Support: 8:00 a.m. - 5:00 p.m. Monday - Friday
Phone Support: 10:00 a.m. - 5:00 p.m. Saturday
Phone Support: 2:00 p.m. - 11:00 p.m. Sunday
Summer Semester 2019 (05-12-2019 to 08-03-2019)
Phone Support: 7:00 a.m. - 10:00 p.m. Monday - Friday
Walk-In Support: 8:00 a.m. - 5:00 p.m. Monday - Friday
Phone Support: 10:00 a.m. - 5:00 p.m. Saturday
Phone Support: 2:00 p.m. - 10:00 p.m. Sunday
Fall Semester 2018 (08-12-2018 to 11-21-2018 and 11-24-2018 to 12-15-2018)
Phone Support: 7:00 a.m. - 12:00 a.m. Monday - Friday
Walk-In Support: 8:00 a.m. - 5:00 p.m. Monday - Friday
Phone Support: 10:00 a.m. - 5:00 p.m. Saturday
Phone Support: 2:00 p.m. - 11:00 p.m. Sunday
Winter Break 2018 (12-16-2018
to 12-22-2018)
Phone Support: 8:00 a.m. - 9:00 p.m. Monday - Friday
Walk-In Support: 8:00 a.m. - 5:00 p.m. Monday - Friday
Phone Support: 10:00 a.m. - 5:00 p.m. Saturday
Phone Support: 2:00 p.m. - 9:00 p.m. Sunday
The OSU IT Helpdesk may be closed on campus holidays such as Thanksgiving, Christmas, Memorial Day, Independence Day, Labor Day, etc. depending on availability.
ID Card Production |
|||
|
|||
Information Gathering |
|||
For directions on gathering information when reporting an issue to OSU IT, click here. |