OSU-Stillwater Information Technology Helpdesk

The OSU-Stillwater IT Helpdesk provides a wide variety of services to all students, faculty and staff of Oklahoma State University. In conjunction with telephone support, in-house software/diagnostic services are available by appointment only for personally owned computers. Advanced services such as hardware repair are allocated solely for Oklahoma State University owned computers. Non-appointment walk-in customers are welcome at the times listed below. Please be aware, however, that appointments for involved computer diagnostics and repair are scheduled daily, and must be approved by a Deskside Support Technician prior to the customer's arrival.

OSU-Stillwater IT Helpdesk Regular Hours Of Operation

Spring Semester (01-11-2014 to 05-09-2014)

     Phone Support: 7:00 a.m. - 12:00 a.m. Monday - Friday
     Walk-In Support: 7:00 a.m. - 7:00 p.m. Monday - Friday
     Phone Support: 10:00 a.m. - 5:00 p.m. Saturday
     Phone Support: 2:00 p.m. - 11:00 p.m. Sunday

Spring Break (03-15-2014 to 03-21-2014)

     Phone Support: 8:00 a.m. - 8:00 p.m. Monday - Friday
     Walk-In Support: 8:00 a.m. - 7:00 p.m. Monday - Friday
     Phone Support: 10:00 a.m. - 5:00 p.m. Saturday
     Phone Support: 2:00 p.m. - 11:00 p.m. Sunday

Summer Semester (05-10-2014 to 08-15-2014)

     Phone Support: 7:00 a.m. - 10:00 p.m. Monday - Friday
     Walk-In Support: 7:00 a.m. - 7:00 p.m. Monday - Friday
     Phone Support: 10:00 a.m. - 5:00 p.m. Saturday
     Phone Support: 2:00 p.m. - 10:00 p.m. Sunday

Fall Semester (08-09-2014 to 12-12-2014)

     Phone Support: 7:00 a.m. - 12:00 a.m. Monday - Friday
     Walk-In Support: 7:00 a.m. - 7:00 p.m. Monday - Friday
     Phone Support: 10:00 a.m. - 5:00 p.m. Saturday
     Phone Support: 2:00 p.m. - 11:00 p.m. Sunday

Winter Break (12-13-2014 to 12-23-2014 and 01-03-2015 to 01-11-2015)

     Phone Support: 8:00 a.m. - 9:00 p.m. Monday - Friday
     Walk-In Support: 8:00 a.m. - 7:00 p.m. Monday - Friday
     Phone Support: 10:00 a.m. - 5:00 p.m. Saturday
     Phone Support: 2:00 p.m. - 9:00 p.m. Sunday

ID Card Production

The IT Helpdesk houses the OSU-Stillwater ID Card Production office. ID cards are produced in 113 Math Sciences between 8:00 a.m. - 5:00 p.m. Monday - Friday (excluding campus holidays).

Information Gathering

For directions on gathering information when reporting an issue to OSU IT, click here.