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OSU-Stillwater Information Technology Helpdesk

The OSU-Stillwater IT Helpdesk provides a wide variety of services to all students, faculty and staff of Oklahoma State University. In conjunction with telephone support, in-house software/diagnostic services are available by appointment only for personally owned computers. Advanced services such as hardware repair are allocated solely for Oklahoma State University owned computers. Non-appointment walk-in customers are welcome at the times listed below. Please be aware, however, that appointments for involved computer diagnostics and repair are scheduled daily, and must be approved by a Deskside Support Technician prior to the customer's arrival.

OSU-Stillwater IT Helpdesk Regular Hours Of Operation

Spring Semester (01-11-2014 to 03-14-2014 and 03-22-2014 to 05-09-2014)

     Phone Support: 7:00 a.m. - 12:00 a.m. Monday - Friday
     Walk-In Support: 7:00 a.m. - 7:00 p.m. Monday - Friday
     Phone Support: 10:00 a.m. - 5:00 p.m. Saturday
     Phone Support: 2:00 p.m. - 11:00 p.m. Sunday

Spring Break (03-15-2014 to 03-21-2014)

     Phone Support: 8:00 a.m. - 8:00 p.m. Monday - Friday
     Walk-In Support: 8:00 a.m. - 7:00 p.m. Monday - Friday
     Phone Support: 10:00 a.m. - 5:00 p.m. Saturday
     Phone Support: 2:00 p.m. - 11:00 p.m. Sunday

Summer Semester (05-10-2014 to 08-08-2014)

     Phone Support: 7:00 a.m. - 10:00 p.m. Monday - Friday
     Walk-In Support: 7:00 a.m. - 7:00 p.m. Monday - Friday
     Phone Support: 10:00 a.m. - 5:00 p.m. Saturday
     Phone Support: 2:00 p.m. - 10:00 p.m. Sunday

Fall Semester (08-09-2014 to 12-12-2014)

     Phone Support: 7:00 a.m. - 12:00 a.m. Monday - Friday
     Walk-In Support: 7:00 a.m. - 7:00 p.m. Monday - Friday
     Phone Support: 10:00 a.m. - 5:00 p.m. Saturday
     Phone Support: 2:00 p.m. - 11:00 p.m. Sunday

Winter Break (12-13-2014 to 12-23-2014 and 01-03-2015 to 01-11-2015)

     Phone Support: 8:00 a.m. - 9:00 p.m. Monday - Friday
     Walk-In Support: 8:00 a.m. - 7:00 p.m. Monday - Friday
     Phone Support: 10:00 a.m. - 5:00 p.m. Saturday
     Phone Support: 2:00 p.m. - 9:00 p.m. Sunday

 

The OSU IT Helpdesk may be closed on campus holidays such as Thanksgiving, Christmas, Memorial Day, Independence Day, Labor Day, etc. depending on availability.

 

ID Card Production

OSU ID Card

The IT Helpdesk houses the OSU-Stillwater ID Card Production office.

ID cards are produced in 113 Math Sciences between 8:00 a.m. - 5:00 p.m. Monday - Friday (excluding campus holidays).


Information Gathering

For directions on gathering information when reporting an issue to OSU IT, click here.




Submit A Helpdesk Ticket
NEED HELP?

Contact The OSU IT Helpdesk

Phone: 405-744-HELP (4357)
Fax: 405-744-7861
Toll Free*:  1-877-951-4836
E-Mail: helpdesk@okstate.edu
Location: 113 Math Sciences
Web: OSU IT Home

*Phone calls received by the IT Helpdesk from the Toll Free number cannot be transferred.

STUDENT EMPLOYMENT

Interested In Part-Time Student Employment With IT Support?

Click here to apply*

*You must be a current OSU-Stillwater student in good academic standing to apply. Use your O-Key credentials to authenticate to the form.